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TravelMate SmartCard (TravelMate )
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Acer TravelMate Mobile PCs the first in the industry with SmartCard security . Addressing the security concerns of mobile users, the TravelMate  provides a smart security solution for mobile computers and their internal data. The following should serve as an introduction to "SmartCard", and help consumers better utilize the Acer SmartCard security system.
Q1. What is a SmartCard?
SmartCards contain one computer chip, are plastic, and are just about the size of a credit card. SmartCards use a microprocessor resident on the card to store data, make calculations, process data, manage files, and execute encryption algorithms. SmartCard memory is reusable via its ability to rewrite over existing data. Acer SmartCards are "contact SmartCards" which require insertion into a SmartCard reader already built into the TravelMate mobile PC. 
Q2. Why is a SmartCard "smart"?
SmartCards are different from ordinary magnetic strip cards in their ability to process, as well as store data. SmartCards make possible sophisticated, portable data processing, and have proven to be more reliable than conventional magnetic strip cards.
Q3. What are the advantages of SmartCards versus magnetic strip cards?
SmartCards:
provide security functions such as encryption and electronic signatures.
store up to 100 or more times the information than typical magnetic strip cards.
 (Acer's bundled SmartCards come standard with 4K bit of memory.)
Reduce tampering and counterfeiting through high-security mechanisms.
Are disposable or reusable.
Perform multiple functions, doubling as a debit card, credit card, and personal ID.
Have a wide range of applications (e.g., banking, transportation, and healthcare).
Are compatible with portable electronic devices (e.g. PCs and mobile phones).
Incorporate rapidly developing semiconductor technology.
Q4. What are the major benefits of Acer SmartCards?
Acer SmartCard with the PlatinumSecret application provides:
authorized access to your system.
enhanced data security with personal identification and encryption.
efficient online login processing.
greater storage capacity with standard 4K bit of memory.
easier record keeping.
Q5. What is the TravelMate's SmartCard security application?
Acer implements the "PlatinumSecret" application as its security solution. Functions include:
PlatinumPAS™ checking if the particular SmartCard is registered on the PC being accessed.
 If not, the system will be locked at BIOS level.
PlatinumSecure™: Supports user authentication at the operating system level. The user needs
 to enter a valid SmartCard password before being allowed access into the Windows system
PlatinumKey: Based on web authentication of the SmartCard, users can extend memory and
 store information either on the SmartCard, or a specific web site. With the SmartCard's unique
 caching technology, users can extend the card's limited memory size via a local, or web server.
Q6. How is access controlled on the TravelMate series?
Access to the information contained in the SmartCard is controlled in two ways:
Who can access the information - Card holder/user only.
Once the SmartCard is inserted, the user will be requested to type in a name and password.
if an unauthorized individual tries to use the card, it will lock up after three unsuccessful attempts.
How the information can be controlled - Users can select secured folders or directories.
Q7. How does one set up a SmartCard password?
Passwords can consist of any number from "0" to "9", or character from "A" to "Z". The maximum length of a password is limited to 20 case-sensitive alphanumeric characters. If passwords are being stored using PlatinumKey?, a total storage allotment of 5~10 user ID and password sets is provided for. The total number of sets is dependent on the length of the user ID and passwords.
Q8. Can another person share my card under a different name and password?
No, each SmartCard is reserved only for one user. Additional users need to purchase and register a new SmartCard. A total of five users, including the primary user, can be registered on one mobile PC.
Q9. What should I do if I lose or damage my SmartCard? Will I still be able to access my system?
When you first initialize the SmartCard in the TravelMate, the system will request you to insert a blank diskette and save necessary information into it. This diskette becomes the emergency recovery disk. If you lose your SmartCard, you can use the emergency recovery disk to unlock the system and/or access the secured information, restoring your original setup. However, to re-enable SmartCard security, the system must be returned to an authorized Acer service centre. Generally, this procedure will entail a nominal service fee.
Q10. Other than security, what other roles can the SmartCard perform in today's world?
SmartCard adoption enables e-commerce possibilities in several business industries, such as:
Intelligent phone cards, eliminating the need to search for coins.
Debit cards/electronic wallet.
SmartCard credit and debit card with security.
Enhanced personal identity cards.
Streamlined health care services, helping reduce costs by improving efficiency of medical and
 administrative information processing.
Banking and financing institutes are seeking PC vendors that can provide SmartCard solutions to
 integrate their e-business, i.e. eShopping and eBanking.
The SmartCard will also enhance online shopping security!